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Terms and Conditions

Terms and Conditions for Business Customers

Here you can find our standard Terms and Conditions documents for Businesses.  

Business Offer

If you are part of a wider contracted project, you will not be eligible for the “6 Months Free” offer. Eligibility and any discretionary incentives for project-based accounts will be reviewed and agreed on a case‑by‑case basis.

If you are purchasing services through a reseller agreement you will be excluded from the “6 Months Free” promotion, as these packages already include predefined commercial terms and must not be supplemented with additional incentives or closers.

If you have multi‑site agreements this will be reviewed and agreed on a case‑by‑case basis.

This promotion is available to new customers only. Existing customers are not eligible to participate in or claim the giveaway.

This promotion cannot be used in conjunction with any other discounts, offers, or incentives.

If you are signed up prior to the prize draw taking place, any applicable prize will be applied to your account after the sale has been completed.

By completing the lead capture form on wildanet.com/businessoffer, entrants acknowledge and agree that Wildanet may use their company name and/or town for announcing the giveaway winner on Wildanet’s social media channels.

The offer applies exclusively to customers signing a monthly reoccurring contract 36 months or higher.

The 6 Months free prize draw offer will be applied to your broadband only.

Extra Terms and Conditions for Redruth & Camborne

For general terms and conditions of your contract as well as Switch Credit terms and conditions please see above.

Prices shown are for eligible consumer fibre postcodes (Redruth & Camborne) and tariffs only. Offers are only available on the 200Mbps and 500Mbps consumer packages and cannot be used in conjunction with any other offer.

Cashback only available for eligible tariffs and postcodes. Cashback reward is £75 for 200Mbps and £100 for 500Mpbs.

Cashback will be rewarded once you have been active for 14 days. You will receive an email from our partner Aklamio confirming your cashback reward and instructions on how to withdraw this.

Claims

In research carried out on 30th June 2025, the next fastest available broadband service available to residential customers in Cornwall provides speeds of 1.6Gbps for downloading and 115Mbps for uploading. Wildanet’s fastest full fibre broadband service offers Residential customers speeds of 2Gbps for downloading and 400Mbps for uploading.

Our Gigabit Broadband is 54x faster than Superfast Fibre (on avg. 36Mbps)