Here you can find all of our Terms and Conditions documents. Click on the relevant links below, they’re also available to download so you can keep your own copy.
Here you can find our standard Terms and Conditions documents for Businesses.
For general terms and conditions of your contract as well as Switch Credit terms and conditions please see above.
Prices shown are for eligible consumer fibre postcodes (Redruth & Camborne) and tariffs only. Offers are only available on the 200Mbps and 500Mbps consumer packages and cannot be used in conjunction with any other offer.
Cashback only available for eligible tariffs and postcodes. Cashback reward is £75 for 200Mbps and £100 for 500Mpbs.
Cashback will be rewarded once you have been active for 14 days. You will receive an email from our partner Aklamio confirming your cashback reward and instructions on how to withdraw this.
In research carried out on 30th June 2025, the next fastest available broadband service available to residential customers in Cornwall provides speeds of 1.6Gbps for downloading and 115Mbps for uploading. Wildanet’s fastest full fibre broadband service offers Residential customers speeds of 2Gbps for downloading and 400Mbps for uploading.
Our Gigabit Broadband is 54x faster than Superfast Fibre (on avg. 36Mbps)
