Wildanet believes everyone has the right to have access to an affordable high-speed broadband service, which is as essential as any other household utility.
Due to the rising cost of living, many are unable to take advantage of the benefits of high-speed broadband. That’s why we offer a social tariff broadband option designed to help those who need it most.
Our Helping Hand tariff is a social tariff for broadband and is available to those who meet the following criteria:
Our social tariff broadband is only available for home broadband users and not for business use.
Before activating your account, you will be asked to verify this by going through our eligibility checks with our team to confirm eligibility for our social tariff.
Unfortunately, we can only provide access to our social tariff broadband in areas where we can provide network coverage.
To check if we can provide network coverage to your address, please register your contact details here
Affordable and reliable high-speed broadband with free installation
Local customer service
*Speed subject to availability in your location. Register your contact details below, and we’ll be able to advise what speeds are available to your location.
Social tariffs for broadband are broadband packages offered by some Internet Service Providers (ISPs) that allow people on Universal Credit to access an essential service at a reduced price to help with the overall cost of living.
ISPs are not required to offer this as a service, but we feel it is a vital lifeline for so many people across Devon and Cornwall, as reliable internet access is a necessity in almost every aspect of everyday life. There’s no catch, you still get the same high standard of support, and a fast internet connection that won’t let you down, but at a reduced price through our social tariff.
You can find out more about social tariffs for broadband from Ofcom
A social tariff is a reduced-cost broadband package offered to people receiving certain benefits, such as Universal Credit or Pension Credit, to help make internet access more affordable.
Customers on our Social Tariff broadband receive a reliable, high-speed connection. Available speeds depend on your location and network coverage.
Yes. As part of the Helping Hand tariff, we offer free installation, subject to availability at your address.
Yes. There is no difference in the level of customer service you receive. Social Tariff customers receive the same local support as all Wildanet customers.
Our Social Tariff broadband is only available in areas where Wildanet has network coverage across Devon and Cornwall. You can register your details to check availability.
Simply register your contact details on this page. A member of our team will be in touch to confirm coverage and guide you through the eligibility checks.
Wildanet Social Tariff Broadband Enquiry?
To check if we can provide network coverage to your address, please enter your contact details below.
A member of our team will then be in touch to confirm if we can provide a service to your address.