What Factors Should I Consider When Choosing a Broadband Plan for My Business?

Choosing the right business broadband plan isn’t just about price. It’s about making sure your connectivity supports productivity, communication, and business growth, whether you run a seaside cafe or manage multiple offices across Cornwall and the South West.

With more businesses relying on cloud services, video conferencing, and remote work tools, selecting the right broadband provider is more important than ever. Here’s a breakdown of what you should look for when choosing a business broadband plan, and how Wildanet can help those working from home, to SMEs and Enterprise level packages.

Speed and Bandwidth Needs

Every business has different bandwidth requirements, depending on what tools you use and the size of your team. If multiple members of your team are uploading large files, running cloud-based systems, or using VoIP and video calls, you’ll need higher speeds and more stable bandwidth.

Full Fibre Business Broadband is ideal, offering symmetrical speeds (equal upload and download) and minimal lag. This is especially important in collaborative environments and digital-first industries.

Reliability and Network Uptime

A dropped connection during a customer call or payment transaction can lead to lost sales and lost trust. You need a provider that offers guaranteed speeds and minimal downtime.

Our network is designed for high reliability, particularly in rural and hard-to-reach areas where traditional providers often underperform.

Want to understand your current connectivity? Try our free Broadband Health Checker today!

Location and Comprehensive Coverage

Broadband availability can vary drastically, especially in rural parts of Cornwall and Devon. Before choosing a plan, check if your business location is covered by Full Fibre infrastructure.

Wildanet is investing heavily in expanding its reach across the region, helping to bring high-speed connectivity to businesses that have long been overlooked and in rural areas.

Cybersecurity and Business Continuity

Cybersecurity is a growing concern for businesses of all sizes. Your broadband plan should support secure connections, and your provider should offer network protection, firewall options, and business-grade routers.

You need a service that supports redundancy or backup connections, especially if you rely on connectivity for mission-critical operations.

Customer Support and Service Level Agreements (SLAs)

When your connection is essential to your operations, fast, responsive customer service becomes non-negotiable. A business-grade broadband provider should offer clearly defined SLAs, priority support, and minimal resolution times.

Wildanet’s business support team is based in the South West, offering local knowledge and dedicated help when it matters most.

Scalability and Flexibility

As your business grows, your connectivity needs will likely evolve. We offer scalable packages so you can easily add users, sites, or speed without needing to switch providers again.

Whether you’re working from home, a start-up, a SME or a multi-location Enterprise, Wildanet’s business broadband services can grow with your needs.

Why Wildanet?

Wildanet is more than a broadband provider: we’re a rural broadband connectivity specialist committed to helping businesses in Cornwall and the South West thrive

From farming enterprises to creative studios, our Full Fibre network is built to power businesses of every shape and size.

Ready to upgrade your business broadband?

Get in touch with our team to find the right plan for your business: