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Can I Use My Own Router With Wildanet Broadband?

When your Wildanet service is installed, you’ll receive a router that has been pre-configured to work with Wildanet’s network architecture, including the ONT and full fibre connection. This ensures the service performs reliably, delivers the speeds your package includes, and allows Wildanet engineers to run accurate diagnostics if support is ever needed. Because this hardware is tailored to the network, customers are expected to use the router provided during installation.

What You Receive When You Sign Up

When you join Wildanet on a home or business broadband package, you’ll receive the essential equipment required to get online. The exact setup may vary depending on whether you have a full fibre connection or an off-net partner solution, but typically includes:

Router & Core Connection Hardware

Wildanet supplies a main router as standard. Depending on your package and the type of connection available at your property, additional internal or external equipment may be needed, such as fibre termination points or other network components. The specific hardware can vary based on the package you choose.

What Is Mesh WiFi?

Mesh WiFi is a system designed to improve wireless coverage in properties where a single router can’t reliably reach every room. Instead of relying on one device, mesh systems use a series of boosters or ‘nodes’ that communicate with each other to create a single, seamless WiFi network. This helps eliminate dead zones, enhances coverage in large homes or complex layouts, and maintains stronger speeds as you move around.

WiFi Boosters (Mesh WiFi) with Wildanet

Wildanet offers WiFi Boosters (mesh WiFi units) as an optional add-on for customers who need stronger coverage throughout their home or business.

These boosters work alongside your main router to create a unified mesh network. You can add them to your basket when you sign up, or request them later if you’re already a customer.

They’re especially popular in:

  • Larger homes
  • Properties with thick walls
  • Rural homes with challenging layouts
  • Households with multiple users
  • Homes needing wider coverage or guest WiFi

Optional vs Included Equipment

Included

Optional Add-Ons

Why the Right Equipment Matters

Using the correct setup ensures you get the best possible experience from your Wildanet service. The right hardware helps:

  • Maintain a stable and reliable connection
  • Improve WiFi coverage across all areas of your property
  • Support VoIP phone systems and smart devices
  • Reduce connectivity issues and improve diagnostics

If you’re not sure what you need, you can check your postcode for availability or use Wildanet’s Business Health Check.

If you’re ready to upgrade to full fibre broadband in Cornwall, explore Wildanet’s packages or get in touch with our support team.

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